More citizen participation
Low-barrier participation for everyone – anytime, anywhere.
Citizens write. You respond. Everyone sees the progress.
decidio is the platform for digital citizen participation. For municipalities. For more transparency. For better decisions.
- Submit requests easily
- Respond & moderate
- Make progress transparent
For more transparency
Why decidio?
Because digital citizen participation can do more.
More transparency
All requests and responses are publicly visible.
Less effort
Structured processes and simple moderation.
Better decisions
Well-founded decisions through more input.
One platform for the entire citizen participation
From voting through legal review to real-time evaluation — all in one place.
Participation & Voting
Structured votes with personal tokens
- One-time vote
- Trustworthy participation
- Immutable results
Governance & Law
AI legal review and four-eyes approval
- Automatic compliance checks
- Multi-layer review
- Audit trail
Real-time analytics
Live dashboard for participation data
- Sentiment index
- Participation trends
- Seasonal recommendations
Inclusion
Including postal-vote fans and assisted participation
- Analog response forms
- Token delivery by mail
- Assisted participation
How it works
Three simple steps to more transparency.
1
Submit a request
Citizens submit their request online – simply and intuitively.
2
Review & respond
The administration reviews and moderates requests directly in the platform.
3
Show progress
Everyone sees the current status – transparent and traceable.
Participation in real time
Understand what moves your municipality.
decidio doesn't just show individual submissions — it makes developments visible: topics, activity, processing status and sentiment at a glance.
Participation becomes well-founded decisions.
The administration sees early which topics concern residents, which submissions are piling up and where communication matters most.
ParticipantsLow-barrier participation for everyone.
1,247New submissionsSpot trends and priorities early.
342Positive sentimentFeedback made visible and traceable.
72%Calmer than a classic administrative dashboard, but far more informative – and tailored throughout to municipal practice.
Live evaluationCurrent participation, topics and processing status
Live updatedParticipants1,247+18% this week
New submissions342+41 since Monday
Positive sentiment72%predominantly constructive
Activity over time
Positive sentiment
72%
predominantly constructiveTop topicTraffic & mobility
Frequent categoryEnvironment & nature
Current status64 in progress
No one is left out
Digital participation doesn't reach everyone. Decidio closes the gap with analog and assisted channels.
Analog reply forms
Residents respond on paper – answers are captured and validated like digital submissions.
Assisted participation
Staff or relatives enter answers on someone's behalf – with a full audit trail.
Postal token delivery
Personalized access codes by letter enable secure participation even without an email address.
ROI calculator
What does decidio bring to your municipality?
With just a few inputs, estimate how many submissions are bundled digitally and how much processing time your administration can save.
Your starting point
Adjust the values to your municipality. The results update automatically.
20,000 inhabitants
The larger the municipality, the more submissions typically arise per year.
3 channels
Email, phone, paper, in-person visits or specialist systems often create media breaks.
40 per month
This includes reports, tips, questions, complaints and participation contributions.
18 minutes
Through central capture, status, templates, responsibilities and transparent responses.
Your potential impact
Example calculation based on your inputs. Actual values depend on processes and usage.
Estimated submissions480per year
Time savings3 hper week
Bundled channels3 → 1fewer media breaks
Transparent processing96%traceable status
Estimated relief5,040 €potential annual value
Assumption: The calculation uses an internal hourly rate of €35 and models only direct processing time. Additional effects such as trust, transparency and fewer follow-up queries are not priced in.
ROI Calculation for Your Municipality
decidioCreated with decidio — The Platform for Citizen Participation
Population: 20,000
Current complaint channels: 3
Estimated submissions per month: 40
Time saved per submission: 18
Estimated submissions: 480
Time savings: 144 h
Estimated relief: 5,040 €
Transparent processing: 96%
Our plans
Choose the right plan for your municipality.
Starter
For small municipalities and an easy start.
€99per month
- Up to 1,000 residents
- Unlimited requests
- Core platform features
- Email support
Popular
Professional
For growing municipalities with advanced needs.
€249per month
- Up to 10,000 residents
- All features included
- Custom categories & workflows
- Statistics & analytics
- Priority email support
Enterprise
For large municipalities and complex requirements.
Customon request
- From 10,000 residents
- All features included
- Dedicated integrations
- Dedicated contact person
- SLA & premium support
Cancel monthly14-day free trial
Example Scenario
Success in Practice
City of Springfield · 22,000 inhabitants · digital citizen participation with clear processes and visible impact
Before
- Concerns via email, phone and paperInformation is scattered and hardly traceable.
- Missing feedbackCitizens don't know what happens with their concern.
- Multiple channels overwhelmAdministration and moderation work with media breaks.
- Decisions without a data basisTrends and priorities remain hard to see.
After
- One digital channelAll concerns bundled in one place.
- Status in real timeCitizens follow the progress transparently.
- Processing in minutes instead of daysModeration, responsibilities and responses are handled in a structured way.
- Trends in the dashboardAdministration and politics see what moves the municipality.
186Concerns processed
3.2 daysAverage time
94%Processing rate
"Finally we know what truly matters to our citizens — and can show that we take action."
Security & Privacy
Hosting in Germany
Your data is stored on Hetzner servers in German data centers.
GDPR Compliant
Data Processing Agreement (DPA) included. Privacy by design.
Moderated Submissions
No uncontrolled content. Every concern is reviewed before publication.
Your Data Belongs to You
Deletion possible at any time. Automatic anonymization after 12 months.
Four-Eyes Approval
Every survey is reviewed and approved by a second person before publication.
Immutable Results
Voting results are secured with a hash chain — subsequent manipulation is impossible.
Get started
Ready for Transparent Citizen Participation?
Get started in just a few days — no IT department, no procurement process.
Download Info Package
Resolution template, costs, data protection — everything for your internal approval.
Download PDFRequest a demo
See decidio in action for your municipality
Tell us a little about your municipality — we'll get back to you personally and show you decidio in a no-obligation demo.